I'm not from the Campbell area, I live in Aptos, but I was visiting a friend. I needed a quick oil change a repair to fix a slow tire leak and pull a nail from one of my tires. I gave Motorpool a call and was impressed that they could take my car right away. The service person who worked with me was named Joe. He was professional, bright, and very friendly. I must say, I've never had a better experience at an auto shop!!!! They're honest and hard-working. The didn't try to upsell anything to me. Since I had to wait for my car, I was pleased to see that they had a comfortable waiting room featuring a video arcade machine, free snacks and drinks, electronics charging station, wifi, Netflix, etc. I was so entertained that I hardly noticed the time go by. I'm so happy I've found this place, and I intend to use them again.