I have a European car, when things go bad, which will happen, it is expensive, regardless of where I go. I was hoping it would've been a bit cheaper, but it wasn't. It took about two weeks to get my car back after complications with other cars then my car. Initial estimate was to get my car the next day. Things happen, but it was a bit of an inconvenience going on two weeks, not to mention how much I owed them by the end. I had a decent experience, but nothing special. Everyone was friendly and answered my questions.