Campbell Auto Repair

Brought my leveled 12 Yukon Denali in for alignment. I installed the 2./1" leveling kit and new wheels myself; and Motorpool was upfront on alignments on non stock geometry suspensions. However they said the will get it done right. Minor tweak here and there and not only am I in the "range" of factory specs, it actually drives straight and feels aligned. Kudos to a shop that doesn't kick it out the door and say it is within specs, but actually test drives the vehicles to confirm they ride great!! Shout out to a badass owner and a very helpful crew. Customer service is their top priority which is very rare!!!

I feel like I should update my review since it's been a hot second. BEST SERVICE EVER! You always feel welcomed when you walk through their door AND they have snacks!! But in all honestly they are really awesome here. I personally know absolutely nothing about cars and the staff here breaks it down so you fully understand what's going on. I'm happy to rock my Motorpool Automotive sticker on my car :)

We have taken our cars to Motorpool for several years, now. We always get good service, the guys are friendly and professional. AND if you put their bumper sticker on your bumper you get a 10% discount on some of their services. The shop is well run and I refer my friends there any time they need a new mechanic themselves.

Very professional on the phone but will only install parts that they supply. Apparently that includes oil and factory oil filter. I understand the policy but have a customer sign that says if the part the customer supplied fails they are not liable. But again I do understand their logic and policy

I had a great experience here! I came here alone (though a bit nervous coming alone as a young female who doesn't know much about cars) to get my oil changed. Chris helped me and was very nice. He made sure to tell me about their special going on for their oil change which saved me about $25! He was extremely informative and checked in with me multiple times so I'd know what they were doing with my car and things I should look out for. While in the waiting room, I noticed how clean everything was (including the restroom). There were plenty of snacks, drinks, and they even had a Roku player on their tv!

I've had services done since 2012 on my older truck. At least 4-5 visits and continue to be impressed with their willingness to help and are realistic and fair. My most recent visit was due to a self inflicted fuel pump gaff where I did other damage making something not so good into something very bad. I had no other options and expressed that so they took the extra time and effort, given the many regular work which needed to be handled, and it got fixed and runs better than ever now. Pointed out another item I'll contact them to address \ schedule too.

I've been coming to Motorpool for the last couple of years, they've always been very helpful and most importantly, they've always been honest. They'll tell you what needs to be done and tell you if it's something you should do right away or if you can wait on it for a while. I completely trust them and that goes a long way in terms of where I take my car to get serviced. Whether it's an oil change or a tune up I can't recommend this place enough.

After calling the dealership directly to see if they could fix an issue with my car's monitors needing to be "ready" for a smog check (it's a drive check for the catalyst) and getting a response of - we've never heard of that and don't know how to fix it unless you bring it in for a full diagnosis first, I called Motorpool. The guys at Motorpool were friendly and knew what I was talking about immediately. The fix was a little more time consuming than we all expected, but they were helpful, explained what happened and how they worked on it and assured me it would be good to go for the smog check. The Motorpool staff are all upfront and helpful. It's nice to have a neighborhood mechanic to rely on.

Came here yesterday after waiting at a jiffy lube because whoever was supposed to open didn't show. Look on yelp and found these guys. Called them and they were willing to take me in on short notice for an oil change. Big points! Waiting room is stocked with lots of treats! Biscotti, Doritos, granola bars, Fritos, cup o soup, tea, coffee... and they were playing the new Jurassic park on tv. Definitely better than other places! Plus it's clean which I can't say for a lot of auto places. Prices are better than competitors for oil changes and these guys seem different in that they don't gouge you for everything other places do. They give you what you need and that's it and you are welcome to take their suggestions or not. As a side note, I heard one of the employees dealing with a difficult customer on the phone and was impressed at his calm demeanor and ability to explain the issue to the customer and try to offer a resolution. Definitely showed they try to take care of their customers. Would definitely be back. *Only suggestion is that they really should ask customers before putting a decal on their car. And not to mention peeling it off took forever bc it was all individual pieces.

Great service, friendly and honest! Went in for a tune up SUV runs great. Going back for brake job now. I trust this business.