Campbell Auto Repair

We have taken our cars to Motorpool for several years, now. We always get good service, the guys are friendly and professional. AND if you put their bumper sticker on your bumper you get a 10% discount on some of their services. The shop is well run and I refer my friends there any time they need a new mechanic themselves.

Very professional on the phone but will only install parts that they supply. Apparently that includes oil and factory oil filter. I understand the policy but have a customer sign that says if the part the customer supplied fails they are not liable. But again I do understand their logic and policy

I had a great experience here! I came here alone (though a bit nervous coming alone as a young female who doesn't know much about cars) to get my oil changed. Chris helped me and was very nice. He made sure to tell me about their special going on for their oil change which saved me about $25! He was extremely informative and checked in with me multiple times so I'd know what they were doing with my car and things I should look out for. While in the waiting room, I noticed how clean everything was (including the restroom). There were plenty of snacks, drinks, and they even had a Roku player on their tv!

I've had services done since 2012 on my older truck. At least 4-5 visits and continue to be impressed with their willingness to help and are realistic and fair. My most recent visit was due to a self inflicted fuel pump gaff where I did other damage making something not so good into something very bad. I had no other options and expressed that so they took the extra time and effort, given the many regular work which needed to be handled, and it got fixed and runs better than ever now. Pointed out another item I'll contact them to address \ schedule too.

I've been coming to Motorpool for the last couple of years, they've always been very helpful and most importantly, they've always been honest. They'll tell you what needs to be done and tell you if it's something you should do right away or if you can wait on it for a while. I completely trust them and that goes a long way in terms of where I take my car to get serviced. Whether it's an oil change or a tune up I can't recommend this place enough.

After calling the dealership directly to see if they could fix an issue with my car's monitors needing to be "ready" for a smog check (it's a drive check for the catalyst) and getting a response of - we've never heard of that and don't know how to fix it unless you bring it in for a full diagnosis first, I called Motorpool. The guys at Motorpool were friendly and knew what I was talking about immediately. The fix was a little more time consuming than we all expected, but they were helpful, explained what happened and how they worked on it and assured me it would be good to go for the smog check. The Motorpool staff are all upfront and helpful. It's nice to have a neighborhood mechanic to rely on.

Came here yesterday after waiting at a jiffy lube because whoever was supposed to open didn't show. Look on yelp and found these guys. Called them and they were willing to take me in on short notice for an oil change. Big points! Waiting room is stocked with lots of treats! Biscotti, Doritos, granola bars, Fritos, cup o soup, tea, coffee... and they were playing the new Jurassic park on tv. Definitely better than other places! Plus it's clean which I can't say for a lot of auto places. Prices are better than competitors for oil changes and these guys seem different in that they don't gouge you for everything other places do. They give you what you need and that's it and you are welcome to take their suggestions or not. As a side note, I heard one of the employees dealing with a difficult customer on the phone and was impressed at his calm demeanor and ability to explain the issue to the customer and try to offer a resolution. Definitely showed they try to take care of their customers. Would definitely be back. *Only suggestion is that they really should ask customers before putting a decal on their car. And not to mention peeling it off took forever bc it was all individual pieces.

Great service, friendly and honest! Went in for a tune up SUV runs great. Going back for brake job now. I trust this business.

Motorpool is a great place to get your Automotive work done. I simply just had an oil change but the nice marshmallow of a man,(so sweet) I think his name was Steve, at the front desk was accommodating and very kind to all my needs. I was a bit overwhelmed with my infant and my two year old with me that day but he kept my two year old entertained and made the process of the oil change a speedy one. I definitely will be returning for any of my Auto Care needs. Thanks motorpool!

Where do I start, One of the worst experiences. ! I go in for a transmission leak, in FEB. and leave with a $3,088.48 bill. They say, they have completed all the work.. I go pick up the car, Oh... we didn't fix the transmission leak? I am a bit confused. I leave the car again to have the leak fixed. They say its all good... I drive it for two months. It starts to leak, I bring the back in on April 25th. Steve calls that will be an additional $620.00 dollars. I am like what? arguing ensues. Motorpool decides they are going to do me another favor and fix for free? Motorpool keeps the car for two weeks because of the need to order parts. The call comes on May 9th .. come pick up your car, we don't do transmission work. and by the way, don't drive your car. Yup ! don't drive your car !!! Maybe had they told me Feb. that they don't do transmission work, I would haven't had any of the 3,000 dollars worth of work done plus tell me they do transmission work ?