From the moment I called this place the service was absolutely great. Their employees are very friendly and accommodating. I came here for a Lyft inspection after having a terrible experience at an AAMCO nearby and the service at Motorpool was night and day compared to AAMCO. I came to my appointment and Chris, I believe, took my information and had me sit down in the waiting area. The area was super clean, had a tv, drinks and phone chargers for people waiting for their cars. I waited no more than 30 minutes and my car was ready to go. Unfortunately I am leasing my car so I'll be taking it to the dealer for service, but if I ever need to come back here with a different vehicle I will ! It's super close to my house and I cannot stress how friendly they are! Thanks so much for turning a bad experience into an awesome one!