This review comes backed with the fact that I was in the auto trade for over 7 years. A dealership, in fact. It was common thought that independent shops would gouge prices and do sub par work. As a business owner myself now, I prefer to support those independent/small business owners. This is a highly professional shop!! You know it the moment you walk in. Super clean and welcoming office and waiting area. The guys behind the counter talked to me in a guy to guy fashion that I appreciated. It wasn't all sell sell sell. I dropped off my Explorer and went about my business. The work was done before the date they promised. They had found and fixed the issue I had brought it in for with no problems. Next they merely informed me of what else required service, absolutely no pressure or selling tactics! Naturally, I returned for them to do more work. I also started bringing in my wife's car as well. Super glad that I found this shop and now proudly flaunt that "Motorpool" sticker on both our vehicles.