Campbell Auto Repair

I have been bringing my ridiculously high mileage truck to Motorpool for quite a while now. I drive a couple of hours for my regular check ups. Fortunately the guys understand how far I travel and always manage to track down the parts and get the work done within a day so I can drive home safely at closing time. Steven and the guys have a goal of helping me get my truck to 300,000 miles. We are at 278,000 now. No major repairs since I started bringing it in to Motorpool. I never leave feeling that I have been upsold and repairs had been done that were not necessary. Steven gets my budget and knows that we will never make it to 300,000 if I have to start paying for huge repairs. I bring my work with me but often end up enjoying a movie while I wait. The wait area is comfortable and clean with great amenities to help you pass the time .

I brought my car in to Motorpool because the check engine light went on yesterday and my normal mechanic was unavailable for a few days. When I arrived at Motorpool one of the owners, Steve, and an employee named Ian were working the front desk. Both of them seemed like nice guys and were really courteous. They pulled the OBDII codes from the car and said they'd need a few hours to investigate the engine issue. A few hours later I got a call back with the suggested remedy and a price quote of $870 to replace 6 ignition coils and spark plugs. I was initially disappointed in the price they quoted to do the repair work in addition to a $120 diagnostic charge ($990 total). Motorpool's response was to go above and beyond to make me happy with the price and work performed They properly completed the repair and made sure I was satisfied so 5 Stars.

Chris was super helpful he was polite and professional and made sure my car received the best of service I will be a return customer!

Had a huge bolt in my tire. Saw the many good reviews here and decided to come here. Gabe helped me fix my tire and helped me made sure all the tires had equal air. Also he did this all with my two kids in the car. He made it so easy and then didn't charge me. Wow. He did say that my tire treads were getting low so of course I would consider bringing my car here to get new tires. Great up sell. I gave him a nice tip!

Solid service from these guys. I've been here several times and the gentlemen behind the counters are all about the customers. They let you know what you should get done this time and take note of what you'll probably need to get checked the next time you come in. If you don't understand anything, they take the time to explain it to you and walk you through it. Friendly guys doing honest work. Inside the office you can chill in the waiting area where there are free drinks and snacks available as well as a television to help the waiting process go by quicker. If you don't mind the company sticker on your car, definitely take advantage of the discounts that come with it.

I've been coming here for about a year now. Great group of guys who do honest work. I recommend them to anyone I hear that has car problems/in need of a mechanic.

These guys are really awesome. You can count on them to get your car fixed properly and fast. You will not leave there with a giant list of future repairs that your car will never need.

So my story's kind of weird. We needed some work done that they didn't have the time to do right away (and we needed it ASAP). Did they take our vehicle and let it sit? Did they take our vehicle and rush the job? Nope. They provided us with a reference and assisted us with explaining to the next company what we needed done. Wouldn't take any money even though their sales staff easily spent an hour on our situation. I'm giving a 5 star review because I'll definitely be using them again in the future.

I am so glad my friend suggested I take my car to Motorpool! I came by about 5-10 minutes to close and Steven did not rush with me at all. I had a check engine light on and there was a smell of gasoline every time I got out of the car. Steven let me know the smell was a simple fix, I just needed a new gas cap. More often than not you get mechanics who run all sorts of tests and try all sorts of "fixes" on your dime before coming to a simple fix like that. These guys did NOT do that to me! The diagnostic showed another issue under the hood. Their mechanic explained the process of how he was going to fix it step by step in layman's terms. I had to leave my car there over night and the guys made sure I got home okay which was rad too. So glad I found my new mechanic shop! I will deffinently be recommending any one I know with car problems here.

Good and honest service! I went there twice. The first time, I brought my wife's car there for maintenance. We brought it to another garage before and were told that brake rotors and pads, braking fluid, steering fluid blah blah blah needed to be changed. However, at Motorpool Automobile, they told us there were no safety concerns at all. The only thing we needed to do was an oil change. Neither of us were familiar with cars. We asked a lot of questions and the answered all of them patiently. They even gave us a discount if we put a sticker at back of the car. The second time was for a punctured tire of my BMW 328i. I called them to make an appointment and told them that it was a runflat tire. But what they heard was "a flat tire". After I went there, the apologized to me and told me they didn't have the right equipment for runflats, and it would be very expensive if I chose to do it there. They recommended America's Tire to me and gave me the detailed direction to go there.