Campbell Auto Repair

I have been going to Motorpool for a few years now, and I credit them with the fact that my car is still running! I have a ten-year-old Honda that I'm going to drive into the ground, and they are really good at prioritizing what REALLY REALLY needs to be done, what can wait a little, and what would be merely nice to get done. :) Good prices, friendly people. I've recommended this place to my family and I recommend it to you!

Steve is great. He has replaced all kinds of things on my old Honda Pilot. He's been great on providing accurate estimates on both the amount of time it will take and the amount of money it will be to get the job done. He's a pleasure to talk to and a pleasure to work with. So glad I found Motorpool and Steve. Definitely going back and I highly recommend them.

The Motorpool Automotive mechanics are quick, dependable, and operate on integrity. I brought my Honda to them for repair after another shop gave me a list of work that supposedly needed to be done to maintain the vehicle. Steve reviewed the recommendations and only the work that needed to be done to fix the car was performed. Steve gave me a great deal on the work. Now my car runs great. I would recommend Motorpool Automotive, you can count on them.

I brought my VW here after hearing nothing but great things about Motorpool, and the hype about them is more than true. They are all so amazing and take their time to explain what they are doing and why it needs to be done. I don't know very much about cars so i am always a little apprehensive to take it to certain shops, but the guys at Motorpool made me feel like family. They drove me home when I had to leave my car with them, and even helped me get a great deal on new rims/tires for my car. Steven especially deserves a huge thank you. He never shrugged me off or made me feel inferior for not knowing anything about cars. He made me feel comfortable enough to bring my car in to Motorpool any time, instead of always feeling afraid of being ripped off at other places (which I had been multiple times). Stop by and grab a sticker to slap on your car. You won't regret it.

Audi's are never cheap to work on, but Motorpool offered reasonable prices, e.g. for replacing the timing belt and servicing the my 2006 A4. The staff are very friendly and helpful. One guy even stayed late when I had a hard time getting a ride to pick my car up. I'll go back again!

Called this morning to see if I could bring my car in today to check a warning sensor. Came in for my appt an hour later and the staff was professional, helpful and very knowledgeable. Instead of sending me away and keeping the car for hours, they quickly checked the car and I was out in less than 10 min!! They didn't even charge me since it was just a setting that needed to be adjusted. They were fantastic, honest and I'll definitely bring my car here from now on for repairs and maintenence.

I can't say enough about Steven and his team at Motorpool. My husband and I both bring our cars here regularly and the prices quoted are considerably lower than our previous mechanics here in Campbell, especially considering the quality of the parts, work and service provided at this shop. Thank goodness after 10 years in the area, we've FINALLY found an honest, reliable mechanic. I would definitely recommend Motorpool for any of your car needs based on their pricing, integrity and quality workmanship.

These guys are great. Screw the other guys. Motorpool is the best for your buck. Bar-none. i love the waiting room too just because there's an assortment of food and drinks that shows they care about the customer and also the car. Good job guys!!!

I'm trying really hard to understand how this place could have a solid 5 star rating. I actually went to Motorpool because of the rating only to be treated so poorly. Brought my BMW in due to a possible bad alternator (tranny warning light on as well). Dropped it off Sunday night, called Monday at 11a for an update - there wasn't one. Was told they would call me back in a few hours. Around 5:00p or so I called for an update. All I got was "we aren't sure", but I'd likely need a new alternator (duh), spark plugs and that they'd need to clean and top off tranny fluid. On top of this they would need to flush the fluid several times (approximately using 24 quarts). The quote was $2100.00 to do all of this, with no guarantees this would fix the transmission - duh. BUT it looked like it was going that way....a new transmission would be ANOTHER 4 - 6k parts & labor. Told them i needed to think about it and i'd call them the next day. End result: picked my car up from Motorpool without approving the repair and took it to a much better and trustworthy shop in mountain view. I walked out paying only needing a new battery, alternator - $920.00 for parts & labor (far cry from $2,100 plus an additional 4-6k for a tranny that didn't need to be replaced. Not only was the owner condescending when telling me what was wrong with the car he was never specific with what was wrong with it. Just a guessing game actually. I had a hard time understanding what he was telling me. I might be a women, but it doesn't mean women are stupid when it comes to cars. I knew enough that he was trying to gouge the hell out of me. These reviews seem shady to say the least, all sound the same.....are they from their friends? friends of friends just to get a great review rating for unsuspecting people like me? There is no way Steve was courteous, helpful, pleasant or understanding - he was just the opposite. Do you want to be taken advantage of? If so, then go to this place, like I said they are shady as hell.

Been here twice now and was pleased both times. Latest was a blown A/C compressor. After looking up similar repairs on the BMW forums, I figured this was going to be brutal. Happy to report that Steve and the guys came in significantly under what was expected and the air is blowing colder than ever. Also kudos for the waiting room stocked with drinks, coffee, TV, etc. it's a very thoughtful touch.