Campbell Auto Repair

My go to mechanic retired about 18 months ago. So when I recently needed my brakes done, I was really in a quandary where to take my vehicle. So I went to Yelp, and read reviews for several shops locally. For some reason Motorpool Automotive kind of stood out to me. I know if it sounds to good to be true it probably is ! But I drove to their convenient Campbell location anyway. Upon arrival I was greeted by Steve and Chris, they came across very friendly and knowledgable. I was quoted a price, which seemed very reasonable to me. So I made an appointment to bring my vehicle in. I fully expected a phone call the day that the repairs were being done that other parts or repairs would be necessary. So when my phone rang about 1 1/2 hours prior to the estimated time, I thought to myself here we go, how much more is this going to cost me ? But to my surprise, it was Steve letting me know the work was done ! Thank You Motorpool Automotive ! You have earned my business, it's nice to pull out of the parking lot and not feeling like you have been raked over the coals !

Positives: Ryan, Chris, John (Jon?) Negatives: Price, within a month, I went to get work done twice and the second time they raised the prices without telling me. They were already expensive to start out with and then it got ridiculous. Work, it was supposed to be done and now the car still has problems and is squeaking like crazy. I won't bring my car back because of the sneaky business practice of raising the prices. Customer service, the owner was not very customer oriented. I had spoken with the manager and was going to get an oil change and a check up and because he was not in the owner took care of my husband and I and it was nothing that had been said before with the manager. Unfortunately, I like most of the people I have met there. One person tends to ruin the whole atmosphere and we will not be back. Just counting the work as a complete loss.

I can't say enough good about this place. I have an older car, and won't be able to buy a new on anytime soon. Steven, Motorpool's owner, understands this, and goes out of his way to make sure my car is safe and running well. The staff is thorough, consistent, and excellent, not to mention friendly. I can't imagine taking my car anywhere else. If you are looking for a long term relationship with a automotive repair shop, I highly recommend Motorpool Automotive.

These guys are friendly, and work fast. Pricing is solid. Good mechanics all around. Also, they work Saturdays, which is a plus.

The dealership estimate was $200-$250. Who has that kind of money? So I found this place and saw that it had 5 stars so checked it out. Estimate was $130 but came out to be cheaper than that so this frugal gal is happy!

Brought my car in for an oil change and tire rotation. Had a nice walk on the Los Gatos Trail behind the business while the work was being performed. The car was done early without any issues. I checked the oil level that day and a week later. It was spot on (a lot of places are in a hurry and will over/under fill the oil). No problems with that at Motorpool. I'll see these guys again in 5,000 miles for the next change. They offer a discount if you put a sticker in your back window.

I had to get 60K service/oil change and battery changed for my BMW 535i. This is the first time I was taking to a non-BMW Service Center. So I was in two minds whether to take my car here. When I called, I was very impressed with their knowledge about BMW. The price quoted was very reasonable. And their work was perfect. They were very accommodating to my requests and got the work done before time. If I have any issues with my car in the future, I'll take my car here. I would highly recommend this place to other folks.

I have reviewed this business before but I felt so compelled to do it again after this past week. I am a single parent. I know nothing about cars. I commute quite a distance every day. I depend on my car in so many ways. Taking kids to school. Teaching the teenager how to drive. Errands, shopping....you name it. So when my car doesn't run right or makes a crazy sound that freaks me out or just needs a oil change I know one thing is certain. If I take it to Motorpool, I will not only get amazing service but also the peace of mind knowing that these great guys won't try to take advantage of me or hustle me for anything that I don't need. I leave this place feeling like family. I encourage any single mom out there to take your car to Motorpool from now on!!!! You will not be disappointed!! You will not be ripped off!! And Steve and his crew will be honest with you!! Imagine that!! Oh and they also have snacks and a clean bathroom if you have to wait.

Steve and the guys at Motorpool are great. I previously went to another shop that Steve was working at, and was thrilled when I found out he was starting his own shop. He is truly one of the most honest guys I have ever met in this business. He will honestly tell you when you DON'T need work done, which is simply unheard of these days. On top of that, he and his staff are willing to explain the problem to you and show you either in-person or via photos the problem, so you can really know what is going on with your vehicle prior to getting any work done. The prices are really reasonable, the turnaround on work is fast, and he rewards customer loyalty. I highly recommend anyone needing car maintenance or repair to visit Motorpool, and know that you are not being taken for a ride. Thanks to Steve and the Motorpool crew!

Super friendly guys. Made an oil change appointment at 1:30, showed up at 1:25 and they got right to work.