Don't use Motorpool for anything that costs more than a few hundred! I sure learned my lesson. As a first time customer, I had Motorpool replace my car's transmission. I figured if I paid the more than $3200 price to have them do it, I would get back a nicely working car. When I got the car back, the transmission worked but the heater had been broken, and now every 15 seconds I hear a loud whine and grunty noise coming from it, which is extremely annoying, and the heater is stuck all the way on hot so the longer I drive it the more cooked I get! I thought I would get back a driveable vehicle, but nope! When I asked them to fix it, and that the heater was working just fine when I brought it in to them, their answer was that because it would take about 4 hours for them to get to that heater door, they weren't responsible for it, and that I would have to pay them another approximately $750 to have them fix it! They said that because the heater isn't directly connected to the transmission, that the heater door actuator must have coincidentally died on the day they were working on my car. Nice try! They won't stand behind their work, even when the price tag is easily into the thousands. Time to take our business elsewhere..