Campbell Auto Repair

Mon - Fri: 8:00 AM - 5:00 PM
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5

Steve and the guys at Motorpool are great. I previously went to another shop that Steve was working at, and was thrilled when I found out he was starting his own shop. He is truly one of the most honest guys I have ever met in this business. He will honestly tell you when you DON'T need work done, which is simply unheard of these days. On top of that, he and his staff are willing to explain the problem to you and show you either in-person or via photos the problem, so you can really know what is going on with your vehicle prior to getting any work done. The prices are really reasonable, the turnaround on work is fast, and he rewards customer loyalty. I highly recommend anyone needing car maintenance or repair to visit Motorpool, and know that you are not being taken for a ride. Thanks to Steve and the Motorpool crew!

5

Super friendly guys. Made an oil change appointment at 1:30, showed up at 1:25 and they got right to work.

5

Came here from Livermore because Motorpool is one our team's sponsors (SVRG), and they have gained a customer for life - even having to drive that far to get there. Totally honest shop, a rarity these days it feels like, and they charged me a good deal amount less than my local Big O wanted to charge me for the same work. Even more important, I know they took care of my car and didn't try to upsell me on anything or 'scare' me into possible future repairs like I feel I get from other shops. They were pretty busy for a Saturday, which to me is a sign of a great shop as well. Communication about what was going on with my car was phenomenal.

5

Honest guys, honest business. They care about the community and they make sure to give you the best service they can. I paid about $46 for an oil change, which is actually a bit cheaper than what I've paid for one before. The guys are super friendly and they have a pretty dope living room area for you to chill in while you're waiting. Plus, there's a dog park and walking trail nearby so if you know your car is gonna tak a while, you can always meander your way over there.

5

I brought my car in for a simple oil change because it was located nearby my residence. It was actually the second place I tried, the first place had very gruffly told me they were full and that I could wait around for a couple hours for it to be done. Came to Motorpool, where they were very friendly from the start, had a friendly conversation, invited me to their St. Patricks Day event....did I mention friendly? By far the best car customer care experience I've had. I expect to be a repeat customer.

5

If you want a shop you can send your mother to this is the place. I recommended the shop to my Mom and she was super impressed and happy with the service!

5

I have had nothing but great experiences with Motorpool. They've taken care of my car multiple times and kept me in the loop every time. Steven is honest and upfront about what needs to be done and what it will cost, and he never over charges. All the workers are super friendly and patient, and always make me feel taken care of. Motorpool is seriously the best shop around.

5

I was a loyal customer to Goodyear Gemini Tire until they failed to honor the "lifetime" warranty that was supposed to be offered with the $400 brake job they did on my 07 Saturn Vue. I then called Steven here at Motorpool and asked if he could just check the brakes because there was grinding, and to see if he could tell me if it was "Normal wear and Tear" or if they were faulty. Steven took the time to explain to me what the issue was, and showed me as well. He immediately ordered all the parts and had them delivered to the shop while my car was still in the air. While waiting the short period of time that this took, I was able to get on my laptop and work because they have free wifi and free coffee, water, soda and snacks. He literally said, help yourself to whatever you see. Plus they also have a large flat screen that streams Netflix movies, if that's what you prefer to do. I hope my car doesn't have any issues, but if it does, I will not hesitate to bring it back to Steven and the awesome group of guys here at Motorpool. I recommend this place to all my friends and family! And you will too!

5

I took my vehicle into motorpool automotive after having some car issues. It was in and out within a matter of A few hours and working just like The day I bought her! Good bunch of guys and great all-around shop, would recommend to anyone! They really are all about their customer service which is hard to find these days. Also the free wifi and snacks are awesome

1

Don't use Motorpool for anything that costs more than a few hundred! I sure learned my lesson. As a first time customer, I had Motorpool replace my car's transmission. I figured if I paid the more than $3200 price to have them do it, I would get back a nicely working car. When I got the car back, the transmission worked but the heater had been broken, and now every 15 seconds I hear a loud whine and grunty noise coming from it, which is extremely annoying, and the heater is stuck all the way on hot so the longer I drive it the more cooked I get! I thought I would get back a driveable vehicle, but nope! When I asked them to fix it, and that the heater was working just fine when I brought it in to them, their answer was that because it would take about 4 hours for them to get to that heater door, they weren't responsible for it, and that I would have to pay them another approximately $750 to have them fix it! They said that because the heater isn't directly connected to the transmission, that the heater door actuator must have coincidentally died on the day they were working on my car. Nice try! They won't stand behind their work, even when the price tag is easily into the thousands. Time to take our business elsewhere..